Thanks for choosing Hearo (“Hearo,” “we,” “us,” “our”). Hearo provides an audio platform for content creators to express their creativity. We are currently focused on developing online radio and podcasts. Further expansion will bring audio back to life. By signing up or otherwise using any of these Hearo services, including all associated features and functionalities, websites and user interfaces, as well as all content and software applications associated with our services (collectively, the “Hearo Service” or “Service”), or accessing any audio, music or other content or material that is made available through the Service (the “Content”) you are entering into a binding contract with Hearo Kreasi Nusantara.
Occasionally we may make changes to the Agreements. When we make material changes to the Agreements, we’ll provide you with notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Service or by sending you an email. In some cases, we will notify you in advance, and your continued use of the Service after the changes have been made will constitute your acceptance of the changes. Please, therefore, make sure you read any such notice carefully. If you do not wish to continue using the Service under the new version of the Agreements, you may terminate your account by contacting us. If you received a Trial or a Paid Subscription through a third party, you must cancel the applicable Paid Subscription through such a third party.
You can find a description of our Service options on our website, and we will explain which Service options are available to you when you create a Hearo account. Certain options are provided to you free of charge. The Hearo Service that does not require payment is currently referred to as the “Free Service.” Other options require payment before you can access them (the “Premium Membership”). We may also offer special promotional plans, memberships, or services, including offerings of third-party products and services in conjunction with or through the Hearo Service. We are not responsible for the products and services provided by such third parties. We reserve the right to modify, terminate or otherwise amend our offered subscription plans and promotional offerings at any time in accordance with these Terms.
Hearo Service and the Content are the property of Hearo or Hearo’s official Content Creator. We grant you limited, non-exclusive, revocable permission to make use of the Hearo Service, and limited, non-exclusive, revocable permission to make personal, non-commercial use of the Content. You promise and agree that you are using the Hearo Service and Content for your own personal, non-commercial use and that you will not redistribute or transfer the Hearo Service or the Content. Hearo software applications and the Content are not sold or transferred to you, and Hearo and its licensors retain ownership of all copies of the Hearo software applications and Content even after installation on your personal computers, mobile handsets, tablets, wearable devices, speakers, and/or other devices (“Devices”).
All Hearo trademarks, service marks, trade names, logos, domain names, and any other features of the Hearo brand (“Hearo Brand Features”) are the sole property of Hearo or its Content Creator. The Agreements do not grant you any rights to use any Hearo Brand Features whether for commercial or non-commercial use.
Content Creator may post, upload, or otherwise contribute content to the Service (which may include, for example, pictures, text, messages, information, podcast titles, descriptions and compilations, and/or other types of content) (“Creator Content”). For the avoidance of doubt, “Creator Content” includes any such content posted to the Hearo Community Support as well as any other part of the Hearo Service.
You promise that with respect to any Creator Content you post on Hearo, (1) you own or have the right to post such Creator Content, and (2) such Creator Content, or its use by Hearo as contemplated by the Agreements, does not violate the Agreements or any other rights set forth within the Creator guidelines, applicable law, or the intellectual property, publicity, personality, or other rights of others or imply any affiliation with or endorsement of you or your Creator Content by Hearo or any artist, podcaster, label, entity or individual without express written consent from Hearo or such individual or entity.
Hearo may, but has no obligation to, monitor, review, or edit Creator Content. In all cases, Hearo reserves the right to remove or disable access to any Creator Content for any or no reason, including Creator Content that, in Hearo’s sole discretion, violates the Agreements. Hearo may take these actions without prior notification to you or any third party. Removal or disabling of access to Creator Content shall be at our sole discretion, and we do not promise to remove or disable access to any specific Creator Content.
In consideration for the rights granted to you under the Agreements, you grant us the right (1) to allow the Hearo Service to use the processor, bandwidth, and storage hardware on your device in order to facilitate the operation of the Service, (2) to provide advertising and other information to you, and (3) to allow our business partners to do the same. In any part of the Hearo Service, the Content you access, including its selection and placement, may be influenced by commercial considerations, including Hearo’s agreements with third parties. Some Content licensed by, provided to, created by or otherwise made available by Hearo (e.g. podcasts) may contain advertising as part of the Content. The Hearo Service makes such Content available to you unmodified.
Hearo respects intellectual property rights and expects you to do the same. We’ve established a few ground rules for you to follow when using the Service, to make sure Hearo stays enjoyable for everyone. You must follow these rules and should encourage other users to do the same.
You acknowledge and agree that posting any User Content that violates these User guidelines (or that Hearo reasonably believes violates these User guidelines) may result in immediate termination or suspension of your Hearo account. You also agree that Hearo may reclaim your username for any reason. Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use (including any unauthorized use) of your username and password on the Service. If your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by a third party, you must notify us immediately and change your password as soon as possible.
Hearo respects the rights of intellectual property owners. If you believe that any Content infringes your intellectual property rights or other rights, see Hearo’s copyright policy If Hearo is notified by a copyright holder, using the forms provided by Hearo, that any Content infringes a copyright, Hearo may in its sole discretion remove such Content from the Service, or take other steps that Hearo deems appropriate, without prior notification to the user or other party who supplied or posted that Content. If such user or other party believes that the Content is not infringing, he or she may in certain circumstances submit a counter-notification to Hearo with a request to restore the removed content, which Hearo may or may not honor, in Hearo’s sole discretion.
The Hearo Support Community is a place for discussions and exchange of information, tips, and other materials related to the Hearo Service. By using the Hearo Support Community, you agree to the Community Terms.
For user support with account-related and payment-related questions (“Customer Support Queries”), please submit a ticket to our Customer Service department using the Customer Service contact form on the About Us section of our website. We will use reasonable endeavors to respond to all Customer Support Queries within a reasonable time frame but we make no promises that any Customer Support Queries will be responded to within any particular time frame and/or that we will be able to answer any such queries.
You understand and agree that the Hearo service is provided “as is” and “as available,” without express or implied warranty or condition of any kind. Hearo and all owners of the content make no representations and disclaim any warranties or conditions of satisfactory quality, merchantability, fitness for a particular purpose, or non-infringement. Neither Hearo nor any owner of content warrants that the Hearo service is free of malware or other harmful components. In addition, Hearo makes no representation nor does it warrant, endorse, guarantee, or assume responsibility for any third-party applications (or the content thereof), user content, devices or any other product or service advertised, promoted or offered by a third party on or through the Hearo service or any hyperlinked website, or featured in any banner or other advertising and Hearo is not responsible or liable for any transaction between you and third-party providers of the foregoing. No advice or information whether oral or in writing obtained by you from Hearo shall create any warranty on behalf of Hearo. While using the Hearo service, you may have access to explicit content filtering features, but use of these features may still result in some explicit content being served and you should not rely on such features to filter all explicit content. This section applies to the fullest extent permitted by applicable law.
If you have any questions concerning the Hearo Service or the Agreements, please contact Hearo Customer Service by visiting the About Us section of our website.
Thank you for reading our Terms. We hope you enjoy Hearo!
Contracting entity:
Hearo Kreasi Indonesia.
Cihampelas Street No. 105, 2nd Floor, Bandung, West Java
Indonesia